We truly understand the importance of your calls.
Your incoming calls are answered and handled swiftly and skillfully by operators by our phone answering service. Our operators are carefully selected and trained, knowledgeable about all of your organization, your products, and special events right at their fingertips.
Using advanced telephony software, our operators immediately recognize and correctly respond to each of your calls, answering each call with the name of your organization and your authorized script. Furthermore, our automated call distribution software enables MicahTek to process more calls by evenly distributing them among our agents so each call is appropriately handled in sequence.
Outsourced Call Center Solutions:
- 24x7x365 Support
- IVR Services
- Call Back Features
- After Hours and Overflow Services
- Orders, Subscriptions, Pledges, Event Registration