Client Evaluation Survey

At MicahTek, we are committed to serving our clients with excellence. In an effort to continually improve our services, we ask that you take time to complete this short survey to let us know how we are doing. We appreciate your evaluation of our performance.

  1. Staff communicates effectively and responds timely to requests.

    2. (Select One): Very Effective   Effective   Not Effective
    Comments:

  2. Staff exhibits adequate knowledge of services rendered.

    3. (Select One): More Than Adequate   Adequate   Not Adequate
    Comments:

  3. Staff takes time to relate to needs and to recommend solutions.

    4. (Select One): Strongly Agree   Agree   Do Not Agree
    Comments:

  4. Work performed fulfills project requirements.

    5. (Select One): Above Expected   Yes   No
    Comments:

  5. Work is completed within specified deadlines.

    6. (Select One): Always   Generally   Seldom   Never
    Comments:

  6. The systems and programs adequately meet client's needs.

    7. (Select One): More Than Adequate   Adequate   Not Adequate
    Comments:

  7. The systems and programs are user friendly.

    8. (Select One): Strongly Agree   Agree   Do Not Agree
    Comments:

  8. Overall value/performance of MicahTek's services.

    9. (Select One): Excellent   Above Average   Average   Below Average
    Comments:

  9. May we use you as a reference?

    10. (Select One): Yes   No Comments:

  10. Please comment on the value of services and specific areas needing improvements so that MicahTek may better serve you in the future.

    11. Comments:

Please note that MicahTek's executive staff will review your responses.
Would you like to be contacted regarding your responses?
(Select One): Yes     No

Thank you for completing this survey.
Your input is very valuable for MicahTek to be able to serve you with excellence.
(* Indicates a required response.)
 
Your Name* 
Organization* 
Your Phone Number 
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Your Email Address* 
Your MicahTek Account 
Manager's Name 

   
 
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