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Mission: We serve others and help them fulfill their potential.

Contact Center: Real Time Data Analysis
Imagine having an immediate
understanding of your media buys. MicahTek has initiated a real-time
data analysis platform that is available to all of our Contact Center
customers. This online platform will allow you to comprehend and
evaluate the success of your campaign through real-time data analysis.
We invite you to take a moment and educate yourself on the features
and benefits of this new service from MicahTek.
MicahTek offers our customers the ability to comprehend the success
of your media expenditures through cutting edge technology that
links incoming call data to an online reporting module for real-time
access. This will empower your organization to be proactive in guaranteeing
the success of current and future media campaigns. There is no need
to wait on a fax or e-mail report from your current call center
indicating the results from the previous day. Consider the possibilities
with these great benefits and features:
- Real-time Online Reporting
- Real-time access to feedback from your callers
- User defined security for online reporting module
- Call Summary Reports
- Call Detail Reports
- Prayer Request Reports (for Non-Profits)
- Improve ROI on existing media (Return on Investment)
- Easy access from www.micahtek.com
MicahTek’s mission statement is, “We serve others and help them
fulfill their potential.” This is yet another new service that has
emphasized the purpose of our mission statement. We would like to
learn more about your current needs so we can compare the solutions
our cutting edge technologies can provide to those needs within
your organization.
For more information about our new real-time reporting technology or to schedule a demonstration of this service, please call our Marketing Department at 1-800-303-4436 or visit www.micahtek.com.
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