MicahTek eNews
  Monthly eNewsVolume 2, Issue 1

In This Issue:

  • Contact Center: Real Time Data Analysis




    MicahTek, Inc. has been in the service industry since 1986 providing software solutions to non-profit and commercial industries. Seeing a need to provide state-of-the-art data management, telecommunications & fulfillment services, the vision of MicahTek was born.

    Call Center

    Web Design

    e-Commerce Solutions

    Events & Tickets

    Data Management

    Warehousing

    Fulfillment Services

    Career Opportunities




  • Mission: We serve others and help them fulfill their potential.


    Contact Center: Real Time Data Analysis

    Imagine having an immediate understanding of your media buys. MicahTek has initiated a real-time data analysis platform that is available to all of our Contact Center customers. This online platform will allow you to comprehend and evaluate the success of your campaign through real-time data analysis. We invite you to take a moment and educate yourself on the features and benefits of this new service from MicahTek.

    MicahTek offers our customers the ability to comprehend the success of your media expenditures through cutting edge technology that links incoming call data to an online reporting module for real-time access. This will empower your organization to be proactive in guaranteeing the success of current and future media campaigns. There is no need to wait on a fax or e-mail report from your current call center indicating the results from the previous day. Consider the possibilities with these great benefits and features:
    • Real-time Online Reporting
    • Real-time access to feedback from your callers
    • User defined security for online reporting module
    • Call Summary Reports
    • Call Detail Reports
    • Prayer Request Reports (for Non-Profits)
    • Improve ROI on existing media (Return on Investment)
    • Easy access from www.micahtek.com
    MicahTek’s mission statement is, “We serve others and help them fulfill their potential.” This is yet another new service that has emphasized the purpose of our mission statement. We would like to learn more about your current needs so we can compare the solutions our cutting edge technologies can provide to those needs within your organization.

    For more information about our new real-time reporting technology or to schedule a demonstration of this service, please call our Marketing Department at 1-800-303-4436 or visit www.micahtek.com.



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