|
|
Mission: We serve others and help them fulfill their potential.
MicahTek significantly expands call center services
We are pleased to announce that we have invested in leading edge call center switch technology to advance our call center clients’ professional image, message, and top tier branding to their market.
Our investment significantly expands our volume capacity, IVR services, and call recording while providing you with the best technology, affordably priced.
How can utilizing these features reinforce your image or product to your callers and enhance your caller’s experience? Consider the possibilities with these great benefits:
- Customized Greeting
- Call Prompting
- Call Recording
- IVR Services – automated order processing or simple information prompts
- Automatic Call Back Option
- On-Hold Messaging
- Remote Monitoring
- Extensive customizable options specific to your business needs
By utilizing these features, you will supply callers with a seamless first impression of your company. Offering your own call prompting and IVR services, will allow
you to save money while providing your callers with the excellence of one-call resolution. Use custom on-hold messaging to inform callers of your upcoming events and special offers.
We look forward to working with new and existing clients to effectively communicate your message, product, or service. It is another way that we express our mission statement: “We serve others and help them fulfill their potential.”
For more information about our new technology or to enhance your current services, please call our Marketing Department at 1-800-303-4436 or visit www.micahtek.com.
Next Issue:
- Fulfillment & Technology: Email notification, tracking, confirmation
- More on our increasing call center services
|
|
