At Home Contractor Questionnaire
OKLAHOMA RESIDENTS ONLY
REQUIRED FIELDS *
Contractor's Name:*
Primary Phone:* (area code)  -
Secondary Phone: (area code)  -
E-mail:* Please double check your e-mail address
How did you hear about MicahTek?* Newspaper ad. Which one?
An employee or contractor of MicahTek. Name?
Word of mouth.
Internet. Which website?
Another source. Please describe?
Are you related to any past or present MicahTek employees or contractors?* Yes. Name and relationship?
No.
Please describe what you know about MicahTek:*
Are you currently employed?* Yes. Where?
No. Why did you leave your last job?
If you answered “yes” to the above question, please tell us, if a contract to perform phone services were extended to you, would you retain your current employment? Yes.
No.
MicahTek pays At Home Contractors per completed telephone call, based on the per-minute rate of $0.25 plus the potential to earn incentive payments. On average, an At Home Contractor may earn $9.92. If offered a contract, would this rate of pay be acceptable to you?* Yes.
No.
The certification period for At Home Contractors is three (3) consecutive weeks on Mondays through Fridays with either daytime or evening classes available that are conducted onsite at MicahTek. If offered a contract, would you be available to attend this required certification which is payable at the established per minute rate for any actual calls taken during the certification period?* Yes.
No.
Are you currently working as a contractor providing call center services?* Yes. Where?
What type of calls?
No.
As a contractor, are you an organized entity or a sole proprietor?* Organized entity. Name?
Sole proprietor.
Please tell us, if a contract were extended to you, how long would you expect to provide phone services as an At Home Contractor for MicahTek?*
Please tell us, how many hours per week that you are able to provide phone services for MicahTek?*
Are you available to provide phone services for MicahTek on weekends and/or holidays? If no, please explain.*
Please tell us about the location of your office, describe your set-up, and type of furniture and equipment used.*
Please tell us why you believe that you would do well as a contractor?*
Please tell us what you think your last boss or client would say about you and your work?*
MicahTek’s motto is, “We serve others and help them fulfill their potential.” Please tell us what your personal mission statement or motto is?*
MicahTek processes calls that range from product orders and customer service, to donations and pledges, along with scripted and unscripted prayer calls. Please tell us about any of your previous call center work or call center contracts and describe the manner in which you serviced the customers.*
Please tell us what the main skills a call center agent should have?*
Please tell us why you like talking to different people and personalities?*
Please tell us what you like about being in customer service?*
Please tell us what customer service is to you?*
Please tell us how you would handle a customer that was very talkative about things not pertaining to the call?*
Please describe a situation when you had to deal with demands from an unreasonable customer?*
Please tell us how you would calm down an angry customer?*
Please tell us if the customer is always right and why or why not?*
Please tell us about a time when you had to say “No” to a customer because it was against company policy?*
Do you have previous call center experience?* Yes. How many calls did you handle in an average day?
No.
Do you have previous call center experience in a sales environment?* Yes.
No.
How would you rate yourself as a closer?*
Please tell us what you think are the most important skills to have in sales?*
Please tell us if you have sold anything over the phone and if so, what was it you were selling?*
Another type of call that MicahTek may answer for our clients is prayer calls. If offered a contract, would you be comfortable saying prayers with the callers?* Yes.
No.
Please describe your comfort level with saying prayers that have and have not been scripted for you.*
Please tell us any additional comments you would like to make regarding your answers about taking prayer calls.*
Please explain the phrase “work ethic” and describe yours.*
Please tell us if you have a personal philosophy of management and if so, what it is?*
Please tell us what does success mean to you and do you consider yourself successful?*
Please tell us which is more desirable to you: a business that is run in an efficient, business-like manner or a business that is run in a personal and friendly way and why?*
Please tell us why you have chosen to pursue a contract in the call center industry?*
Please tell us what you can contribute as a contractor?*
If extended an offer to contract with us, you would be acknowledging that you are an independent contractor, and that as an independent contractor, you would not be eligible for any benefits provided by MicahTek to its employees, including, but not limited to, workers’ compensation benefits. In that connection, MicahTek’s workers’ compensation insurance carrier requests the following:

  • If you would be working as a sole proprietor with employees or as an entity with employees, both of which are subject to the provisions of the Workers' Compensation Act, you would be asked to provide MicahTek with a “Certificate of Workers’ Compensation Coverage” naming MicahTek, Inc. as an “additional insured” on your workers’ compensation policy.
  • If you would not be working as a sole proprietor or an entity subject to the provisions of the Worker's Compensation Act, you would be asked to provide MicahTek with an “Affidavit of Exempt Status Under the Workers’ Compensation Act and Exempt Status Fact Sheet.”
If extended an offer to contract with us, would you be willing to provide MicahTek with one of the items described above?* Yes.
No.
Is there any reason why you would be unable to perform or to safely perform any of the essential functions of the position as an At Home Contractor?* Yes.
No.
Please tell us any additional comments you would like to make regarding your answer to the previous question about your abilities to perform the essential functions of the contract.
Please tell us anything else you would like us to know about you that will aid us in making our contracting decisions.
Reset
Please enter the text you see:*